Quest Impact Design Studio

Welcome Philippe!

In today’s world, embracing regenerative food systems is paramount as it fosters practices that rejuvenate the earth, promote biodiversity, and create a healthier, more sustainable relationship between people and the planet. That is why sustainable food has always been one of Quest’s top impact areas. 

With a background in food waste, circularity and supply chain management alongside a strong passion for biodiversity, we believe Philippe is the ideal candidate to steer Quest’s initiatives in addressing the urgent environmental, social, and ethical challenges across all areas. As the former Global Impact Manager of Too Good to Go and an active member of the B Corp movement, Philippe knows what it means to radically scale positive impact and cannot wait to do the same for your organization. Let’s give him a warm welcome as we take this opportunity to learn more about his journey!

Can you tell us a bit more about your journey and how you became passionate about sustainability and food sustainability in particular?

Since a young age, I have been in love with nature, whether it was going out for hikes in the mountains, spending time in the forest with friends, or snorkeling in the sea. I have always been fascinated by wildlife and eager to spend as much time outside as possible. As I grew older, I became increasingly aware that those natural spaces were dwindling and facing diverse challenges stemming from the overexploitation of the natural world by humanity. I realized that I needed to do my part in inspiring and empowering those around me, specifically by applying my business background to turn businesses into catalysts of change.

I embarked on a series of projects in the food waste space, advising and consulting organizations, researching various topics in further detail, and communicating about them across events and conferences. Food sustainability became a significant passion of mine, not only due to my love for food but also because of the enormous impact that the food system has on the environment. It instilled in me a strong desire to take action and be the change I want to see in this world.

 

We know you had a lot of other options. What motivated you to join Quest, and what excites you most about your new role?

Since my first discussion with Quest, I have admired the ambition the Impact Studio has regarding driving even more positive impact at scale. Joining them will give me the chance to apply my expertise and knowledge and help Quest steer toward creating even more positive change.

Can you name three things you learned as a Global Impact Manager at Too Good to Go that you would also like to apply at Quest and our amazing clients?

Collaboration 

I truly believe in the power of many. It is essential to be fully transparent and open to the challenges one faces while being aware that no person or business is perfect. Instead of thinking solely on an individual basis, it is more critical than ever to consider synergies, interdependencies, and conn ections across the entire organization and supply chain. One person or team alone is not enough; we need everyone on board.

Systemic change

We need a systemic shift that ensures that consumers, and more specifically the individuals behind the business, feel empowered to be part of that change. A business shouldn’t just talk about sustainability or go for the easy, low-hanging fruit, but it needs to embed it in its DNA across shareholders, the management team, and all employees within its operations. Once a business has adopted these new principles, solutions, and processes, it can then become an industry-wide leader that persuades policymakers and consumers to be part of this change.

Triple bottom line 

Sustainability should never be seen as a mere checkbox. One always needs to keep in mind that people, profit, and the planet should go hand in hand. Being more sustainable shouldn’t mean that a business will suffer financially. It instead opens up a whole range of new opportunities and ways of doing business. A business becomes purpose-driven. Even if an action might seem small at first, it can quickly galvanize into something bigger and more strategic in the future.

Can you share some insights into your vision for Quest’s impact consulting services?

My vision for Quest is that we can become the go-to partner for clients across sectors who want to embed a regenerative and sustainable business model. We aim to become experts in the different sectors we operate in, solve problems that our clients face in pragmatic and innovative ways, and steer the conversation when it comes to engaging with businesses as a force for good.

You’ve built up massive expertise in food waste reduction, regenerative food systems, circularity and sustainable supply chains. How do you plan to leverage this knowledge at Quest?

The food system is definitely the sector in which I have built most of my experience and expertise, and I hope that this can help many of our clients going forward. That being said, I also envisage applying much of the knowledge I have gained across other sectors after spending many years researching the planetary crisis. With an academic background in Supply Chain Management, I hope to bring forward a new perspective to the team by making us look at all interconnections and interdependencies within an entire system. We are living in a globalized world in which it is no longer enough to look at one’s own operations alone; it is essential to keep in mind the entire supply chain from start to finish.

What are some of the key initiatives or projects you plan to lead in your new role?

As Quest’s sustainability consultant, I will straight away start working closely with our partners and clients on their journey to a more regenerative business model. Services that we will provide include a.o. materiality assessments, risk profiling, impact strategy development, building ESG roadmaps and conducting benchmark and gap analyses with our impact scan. Learn more about Quest Impact Design Studio services here!

How can our clients and partners expect to collaborate with you in your new position?

You can expect an open ear and a sincere desire to help. To advise, guide and consult you on the challenges you face and be a proactive problem-solver who will inspire you to think differently and to go the extra mile in order to scale positive impact.

When will you be satisfied about (y)our achievements at Quest?

To be honest, I don’t think I will ever be fully satisfied as long as the planetary crisis persists. I am sure we will meet extraordinary milestones together with our partners and clients that we should celebrate, but I also feel that there is so much work to be done.

The world is in dire need of shifting toward a regenerative future, and it will not happen overnight. We need all hands on deck.

– Philippe Schuler, Quest’s new Sustainability Consultant

As you dive into this new adventure, what’s the message you’d like to share with our team, clients, and the wider community?


I am extremely excited to get going! I cannot wait to find out more about the challenges and problems each of you faces. I am ready to add value and bring a new perspective to the room wherever I can. That being said, I am far from perfect, and I envision continuing to learn in different ways and from all the people I will get the chance to meet. We are on this journey together, and I am ready to scale your positive impact even further starting today!

Michael, let’s start with you: why is this step the right one for you and Quest?

We always tend to be very transparent so a lot of our employees, customers and partners already knew I had been thinking about this step for quite some time. Seeing our vision come to life together with such amazing colleagues and customers has been an absolute privilege. Throughout the years we have always remained authentic and have never compromised on values. We said no a lot whereas most others would have said yes. I’m extremely proud of that, but it also didn’t make our lives any easier.

Managing an impact-driven organization like Quest is so much fun, but it’s also hard. It’s our job to see everything that’s going wrong in the world and then try to change that. I didn’t feel like running that on my own anymore.

 

In the last year, with a growing team, it also became very clear to me that I am a better entrepreneur than I am a manager. We’re still quite small compared to many, but we’ve reached a stage where bringing structure becomes more important and Diana is so much stronger in that than I am. She already took up a leadership role within the team, and for me her move to becoming our Managing Director feels very natural. 

For me personally, this step is about making sure that I get back to doing what I’m best at and what I love doing the most. And those things happen to be what Quest needs the most as well now. I feel like we’re playing to our strengths way better than in the past, thanks to this shift.

What does this mean for your role inside the organization?

Well, I’m definitely not leaving. I’ll just be less involved in daily operations. The main idea is that I get to work more on the organization than in it. I’ll be focussing on our Quest’s own strategy, growth and vision more. That means that in the next year, my focus will mainly be on expanding our sustainability consulting services and team. We’re also hoping this step will allow me to allocate some more time to growing our biodiversity non-profit, Habitats.

For our customers, nothing really changes. I’ll continue to help them with their strategies because that definitely still falls under the category of ‘things that I love doing the most’.

Diana, over to you now: Can you run us through your journey at Quest?

Actually, I started as a freelancer, helping Quest with its growth and partnership strategies. I had just moved to the Benelux region after transitioning into the impact space back in Toronto. I was looking to support impact-driven organizations to scale their communication and sustainability efforts, and Quest reached out. I worked with Michael to find pathways for continuity and consistency for Quest and our clients. Since I joined during COVID-19, we used this as a very privileged opportunity to try our small studio model abroad. It shaped the future of Quest’s presence and projects. Because this is such a small and agile company, I shifted to more client work, team leadership, and strategic opportunities. So when Michael and I sat down to talk about the future of Quest, this was a natural step to collaborate upon that continuity.

What are you looking forward to in your new role as Managing Director?

We’re in a time where we need transformation – both as a society and as an organization. Every day, we see another climate emergency or a news article about running out of resources to support those in need. Our system is not working. Period.

As our conversations at work are about these systemic issues across the globe, it can become debilitating, and almost impossible for us not to feel hopeless. What I hope to do with this role, is not only to establish a better balance for our team to feel hope about the solutions we are building, but expand even further into spaces where we can bend the needle more significantly.

How do you envision this leadership change affecting Quest and where we’re headed strategically?

Our founding team has done an incredible job of turning a dream into a reality and building a team with both talent and passion to make a difference through their expertise. Even only five years ago, the concept of agency meets impact consultancy for good was such a rare and astounding concept. Fast forward to now, this has also become a very competitive space to be in. With this leadership change, we’ll work on expanding our talents and reverting to the basics. 

 

 

We’re strategists, design thinkers, service innovators, and sustainability experts who won’t budge on making radical change a transparent reality.

– Diana Garcia, Quest’s new Managing Director

We’re all curious – Can you share some of your key priorities for the upcoming year?

I’ve alluded a bit to it, but for now, the two main focuses are reinforcing the team (more on that later) and their resources, and investing in scaling our impact services and ecosystem. We will share a lot of this later these weeks on the impact front. So first things first is taking care of the Quest team and our clients to build a more sustainable future for them.

We know sustainability and B Corp certification are close to your heart. Can you share anything about the future of Quest’s sustainability consulting services and internal commitments (including B Corp of course).

Quest recertified recently, which was an exciting feat for us to see the evolution of our certification grow exponentially. I believe that if businesses truly integrated not only the B Corp framework, but the values throughout every decision-making process, the industry would be closer to its tipping point. But unfortunately, we don’t live in a world where this is a reality. Because of this, I find reporting and legislation coming out about reporting so incredibly important to close this gap. It will help align businesses on impact measurement, tracking, and the communication that comes with these sustainability claims. 

What that means for Quest, however, is an exponential push in our impact scan tool and impact reporting services. Both of these are driven by different frameworks (BIA included) and are being adapted to legislation.
This change will better support our impact-driven clients to achieve their goals. 

Finally, if you could send a message to our team, our impact-driven clients, and the community, what would it be regarding this transition?

I think for some of our clients, this transition may come as a surprise. Many have seen me in specific capacities. I’m a project manager for some, an impact consultant for others, and even a data wiz for a few. What clients don’t see is the back end scheduling the team, giving feedback on cross-department projects, and having their entire journey in mind from beginning to end. So all this is in the hope of offering better service and expanded impact for both Quest and our impact-driven clients.  For the team, I have watched all of us grow into new roles and expertise throughout the last couple of years.

The sentiment is the same for both…  

…the best is yet to come.

The magnificent seven are here! We are delighted to announce that Anna Soressi will join Quest as our newest Sustainability Copywriter & Content Marketer.

Skilled writer eager to drive change

A small-town girl with a hectic agenda, Anna set off to find her happy place in this chaotic world. She lived and worked in Italy, the UK, Belgium, the Netherlands, and Spain. As she joins the Quest team, she is coming back to a place where she already left a piece of her heart.

Anna describes herself as an open-minded and outspoken person, two traits that she believes are essential features of her writing skills. During her international experience, she had the chance to explore, both academically and professionally, global sustainability issues, from environmental to social. She got interested in Quest in the first place because she wishes to use her privileged stance to drive positive and impactful change in the world. 

International communicator with a literary flair

Anna majored in Foreign Languages and Literatures, with a minor in Gender and Women’s Studies, and holds a Master’s Degree in Comparative Literature and Publishing.

With her eclectic background, Anna is experienced in content development, copywriting, and SEO across a variety of industries from big corporations to dedicated NGOs. She joins Quest after a crucial experience in Barcelona at an impact agency specializing in sustainable food systems. There, she learned that every job can be, and should be, a sustainable job. She now seeks to put her expertise and skills at the service of social impact and development work to help guide and support impactful change, and we believe that Quest is definitely the right place to do so!

Through her sound knowledge of SEO marketing, Anna will be responsible for writing and optimizing content for all possible communication channels for both Quest and its customers. She’ll also play an integral role in defining communication and advertising strategies across several platforms and digital spaces.

Wanderer bookworm

In her free time, Anna makes use of her literary degree, devouring any written content she can find. When she’s not making her way through yet another page, she loves to travel, especially to visit her many international friends and all the places she once called home.

After writing an abundant amount of impact and sustainability reports for our clients throughout the years, we thought it was finally our turn to become truly transparent and put our company story out there for the world to see.
2021 was a challenging, and formative year for us, but it was also a productive and prosperous year.

By publicly sharing our first Impact Report, we hope to inspire others to do the same because we believe this is the only way to become a driver for positive change.

Some of our top hits from 2021: 

  • We grew from a team of 3 to 6 in a matter of months
  • We volunteered 344 hours to nonprofit clients
  • We launched our popular impact scan tool 
  • We began evaluating the carbon footprint of our products 


Now we could list all of our achievements and challenges but want to let our Impact Report speak for itself. Download our 2021 Impact Report 

Our B Corp Lead, Diana, was interviewed by Ksenia Kurileva from Metta about the B Corp movement, how we at Quest Impact Design Studio define impact companies, and so much more!

What happens after a company becomes a B Corp?

Interested in reading the full interview?

Read the full interview on the Metta website.

A Holistic UX/UI Designer

Helena is a UX/UI designer with front-end development knowledge. She also is trained as a brand and product designer. She uses all her skill sets to create user-friendly and impactful designs that are future-proof.

She has a variety of agency and in-house design experience. She will bring internal client insights to an agency setting. She holds a bachelor’s in ‘cross-media design’ and two post-graduate degrees in ‘Experience Architecture’ and ‘Brand & Packaging Design’ from Arteveldehogeschool and Luca School of Arts.

As she finished her second post-graduate degree, she worked full-time as an Application Specialist for Four Pees, where she supported, trained, and implemented (automation) software for the graphical industry. Yes, she does it all.

Before her in-house experience, she worked at a few small & medium-sized agencies where she learned to manage small and large scale projects from the food & drink industry to health & wellbeing.

In her free time, she pursues a holistic lifestyle, finding ways to balance her wellbeing from mind, body, to spirit. We look forward to her sharing her wisdom.

The Future To Come

As she takes on her role as our UX/UI designer, Helena will be working side-by-side with our Art Director on branding, UX/UI, and illustration projects. She will lead our inclusive and sustainable web design to make sure our clients have the most responsible web design deliverables.

Welcome to your impact adventure, Helena! We are just getting started. 

The project topics were so inspiring and educational, like all projects Quest works on, that I left feeling fulfilled knowing my work has a purpose.

Job Searching in a Pandemic

My 2021 internship experience was one that I could have never imagined. With the current events of Covid-19, businesses suffered a lot of consequences, shifting work-life to the home environment was just one of them. Therefore, it became more challenging to find a design agency that not only fit my values but also accepted interns during the pandemic.

As I started my search, many questions began to arise; will I be able to learn new things while working virtually? Are my soft and hard skills going to improve? How will the social contact with my colleagues take place? Will I this, will I that, etc.? Ok… breathe, Joana.

All that doomsday thinking aside, maybe let’s first start looking for an internship…

Aligning Design with Values

The most important question in my search was; does this design studio have its heart in the right place? My first impression of Quest?  Definitely!

I became eager to know more about the work they do and why they do it. Now, 14 weeks and 70 good morning calls later, I can confidently say I had the most interesting, fulfilling, and instructive internship I could have wished for! 

Wanting to make the world a better place and actually working towards that goal, is what Quest does best.

Joana's virtual internship experience

The Ins and Outs of Achieving Purpose

I was immediately given the responsibility to lead one of their purpose-driven projects. My goal? Find solutions that have the most impact on development aid.

I worked to create a nonprofit organization in Uganda, starting with a strategy design workshop. During the workshop, we asked ourselves questions like; ‘How can we help people without creating dependency?’ and ‘How can we create real change for those who need it most?’ At first sight, these appear to be standard questions that every non-profit probably asks itself. We wanted to put a magnifying glass over those thoughts because this is not a one-answer kind of situation.

During this experience, I learned to design customer journeys and service blueprints for nonprofits. I noticed that if you ask these key questions at every step of the journey, even for the unambiguous tasks, you can make a difference.

This process doesn’t make the search for the right solution any easier, but nothing can be taken for granted if you strive for positive change.

Quest’s journey to Carbon Neutrality

The moment I felt the most responsibility, was when working on the carbon neutrality journey for Quest. After having done a benchmark of businesses committing to net-zero targets in line with a 1.5°C future, reading articles and papers about the carbon credit market and carbon offsetting, it became clear that Quest needed to do their journey the right way.

By the right way, I mean the most effective way; identifying real carbon removal solutions instead of relying on offsetting our non-avoidable emissions. With the team supporting my reflective point of view, the quest for the right projects could begin.

Real-life Work Experience

Luckily, my internship wasn’t completely solitary. I also got to work on the development of a circular hub based on the double diamond approach. I found it exciting to have contact with stakeholders in open-ended interviews. I also enjoyed brainstorming potential concepts in ideation workshops and aligning the outcome with those same stakeholders.

Although this last step is an important one in the design process, I didn’t have many opportunities to do this in school.

My Favorite Moments at Quest

Leaving a Lasting Impact

Since I was taking the lead on two large projects, and helping in the circular hub, the hardest task was finding balance and figuring out how to structure my work on my own.

However, the team encouraged me to draw up an action plan to reassure my progress.

Janao encouraged me to trust my gut when I was stubbornly trying to make every workshop perfect.

Joana, intern @ Quest

So to come back to all my questions and doubts at the beginning of my internship journey, was it right to worry? Yes and no.

Yes, because I feel that I could have made more progress if I was physically present at the office with colleagues looking over my shoulder.

And no, because the project topics were so inspiring and educational, like all projects Quest works on, that I left feeling fulfilled knowing my work has a purpose. I’m beyond grateful that my journey with Quest will ultimately create a better place.

Full Cycle: tackling 3 global problems at once

Full Cycle is located in the mecca for startups: Silicon Valley, in the United States. The company uses food waste as feedstock to create the biodegradable bioplastics of the future. With their fully circular solution, they tackle plastic pollution, food waste and climate change all at once. In short: the perfect customer for Quest.

Their questions:

  • Can you create a new logo and visual style that truly sets us apart in our sector? Check our case study for the result.
  • Our current website delivers the wrong kind of leads. Can you build a website that helps us reach and convert the right ones? Our case study is coming soon, but you can already check the result of our work.
  • Can you design our investor pitch deck?

New Cotton Project: delivering a blueprint for circular fashion

Finnish biotechnology group Infinited Fiber Company have led a successful bid for over €6M of European Union research and innovation funding, to form a consortium to create a circular fashion industry blueprint. The New Cotton Project’s 12 pioneering consortium members include a.o. Adidas, Fashion for Good, and H&M and have HQs in Finland, Sweden, Germany, The Netherlands, Portugal, Slovenia, and Turkey. These organizations work together across waste management, recycling, retail and manufacturing to define a new circular fashion system and business model that (they hope) will lead to industry-wide adoption.

You can read the full article about New Cotton Project on Forbes.

The consortium spans 7 countries: Finland, Sweden, Germany, The Netherlands, Portugal, Slovenia and Turkey

Their questions:

  • Can you create a fitting logo and visual identity for our innovative consortium?
  • Can you create a website that strengthens our image and helps us to inform all stakeholders on the impact and progress of the project?

Read the full case study on our website or check out the website we made for the New Cotton Project.

Omina Technologies: ethical and trustworthy AI

Omina Technologies is an ethical and trustworthy Artificial Intelligence company active in Europe and the United States. Omina believes that:

  • artificial intelligence should be available to companies big and small.
  • data should be handled ethically and with respect for privacy.
  • artificial intelligence should be explainable and transparent.

Their question: We need a new name, logo and visual identity for our new AI platform. Take a look at the result.

Herwin: the movement for social circular entrepreneurs

Herwin strengthens social and circular entrepreneurship by lobbying on social employment policies, representing its members towards unions and by supporting them on:

  • competence management
  • training and formation
  • reuse, smart energy and food-saving projects

Their question: can you make our website more user-/member-friendly? (work in progress)

Welcome to our community Full Cycle, New Cotton Project, Omina Technologies, and Herwin. We look forward to helping you maximize your impact.

We’re very glad to announce that Diana De Schutter will join our ranks as our Head of Growth & B Corp Certification.

A globetrotter driven by empathy

A California native, Diana has stayed true to her roots. She has lived and worked across the globe from Los Angeles, to Paris, Boston, Shanghai, Miami, Toronto to now setting roots in Belgium.

Diana is driven by radical empathy. She has volunteered throughout Latin America on issues such as access to education, refugee immersion, and poverty alleviation.

During her Master in International Business, she realized that inclusive and diverse communities were the only way to drive business as a force for good.

International business development, marketing and B Corp expertise

After a career in the education industry, growing a brand presence in Latin America, she transitioned her focus onto small start-ups in the social and environmental space.

She has worked to grow the voices and communities of start-ups in diverse industries such as green building, education, carbon awareness, and impact design. She has partnered with the B Corp community in Canada and is currently a B Leader, helping grow the movement within the Benelux region.

Partnerships for impact

As our Head of Growth, Diana approaches her role with a community-building lens. She combines B Corp, business development & marketing experience to help us foster partnerships for impact. She is a movement maker, and hopes to make ripples of change within the B Corp Movement.

Welcome to the team, Diana!

Miro

A must for every remote workshop. Endless whiteboard space with lots of drawing tools, post-its (very important) and even a video chat integration. We use this tool for brainstorm sessions, user journey mapping and business modeling. Because of the possibility to collaborate on the same board, leave comments and talk to each other at the same time, Miro is the ideal tool for both creative and strategic workshops.

We like:

  • Because of the video chat integration, there’s no need for a secondary communication program. As a result, there are way less technical difficulties.
  • Special kudos to the sticky note capture: take a picture of your post-its in the Miro app, wait a second and Bam! You have digital post-its on your whiteboard.

The intuitive navigation and easy workflow make it easy for people to quickly pick up this tool so no time is wasted at the beginning of a workshop.

– Janao Denys, Business & Service Designer – Quest

We don’t like:

  • The wide variety of formatting options can cause participants to spend a lot of time on the look of their board and distract them from the workshop.
Creative collaboration using Miro

Figma

Collaborating on an interface design in real-time? Enter Figma. Thanks to this fast, cloud-based UX design tool, it is easy for us to simultaneously work on the same design. Sharing a design is also very simple and reviewers can easily comment on specific elements in the design.

I can follow what someone else is doing in real time which comes in handy for design discussions. There’s no need for screen sharing.

Kristien Van Wilderode, Art Director & UX Designer – Quest

We like:

  • There is a browser and a desktop app, so if you just want to comment on a design, it’s not necessary to install the program.
  • Collaboration in real time is very stable and fast. Real time is really real time, the program is never lagging.

We don’t like:

  • What we miss the most is a search option. Trying to find that one specific screen in a big project can sometimes be a challenge.
Creative collaboration using Figma

Slack

All hail morning check-ins! A couple of days without social interaction can’t possibly be good for anyone. And imagine forgetting what your colleagues look like. This communication tool is found in most lists of “tools for remote work”, but Slack is just indispensable for us.

By chatting, calling and video chatting we keep in touch on a daily basis and internal mail traffic is almost non-existent. But that is not the biggest benefit. For us, Slack’s strength is the possibility to simultaneously have formal and informal conversations.

There should also be room for casual conversations and fun. We don’t just talk about work, we also share other things as we normally would at the office. And why not have a remote afterwork party every now and then?

Kristien Van Wilderode, Art Director & Ux Director – Quest

We deliberately chose to make room for those informal conversations. Especially during this period in which we don’t see each other, it is important that we can also talk about things other than work. There needs to be room for laughter and to share emotions and events with each other. That’s why we created a #general channel on which anything and everything can be discussed and a #quoteboard to post funny quotes from each other (with as little context as possible of course).

We like:

  • Status updates: with an icon and a short description everyone in the team knows what you are working on.
  • We have a channel for every project on which we can centralize all communication.
  • We can invite customers to certain channels. This makes communication much easier and eliminates most mail traffic. We especially prefer this workflow with our international clients.

We don’t like:

  • Slack can also be a distraction, which is detrimental for productivity. A little self-discipline, please!

These tools help us tremendously to keep the creative process going without being in the same room. But they are also just tools. The creative process is still about people, which is why we think it is so important to call every day.

At Quest, we also know when someone isn’t feeling comfortable in her/his skin. We talk about that very transparantly and we take those feelings into account. Creative processes are shaped by people, not by tools.

Michael Boschmans, Founder – Quest

On Monday, Wednesday and Friday we go into these meetings with a specific objective. This is how we structure our week. Even when we are not working remotely, we use this method which we thankfully borrowed from our colleagues from Base Design:

  • On Monday we discuss the challenges of the week. Everyone writes down 3 goals for the coming week on post-its and puts these on the wall. These can be personal goals such as ‘clean my inbox’ or project-related goals such as delivering a design.
  • On Wednesday we discuss current projects, research, new discoveries, inspiration,… but we especially make room to talk about how everyone is feeling. It is important to us to give everyone the space to share something if they want to.
  • On Friday we look back on the past week. Were all our goals achieved? If not, how come? What did we do well and what could we do better in the future?

This method gives you more insight into the week and the work of your colleagues and creates windows to talk about personal stuff. At Quest we believe this contributes to creating a close-knit team that can work together in an inclusive and effective way.

And that team is at the core of creativity and success. Even in this difficult period of time.