Setting the sustainability roadmap for a restaurant
The challenge

Prioritising sustainability actions and turning good intentions into impact

Impact Area: Food

Pois Chiche had built a strong identity around “Eat Like It Matters”, blending Middle Eastern flavours with Belgian soil, and prioritising homemade, seasonal and climate-friendly food.

Yet behind the tagline lays a common challenge for purpose-driven food businesses: there were many ideas for how to become more conscious and sustainable, but few that were prioritised, systemically embedded and aligned with business strategy. The team at Pois Chiche wanted to turn ambition into action, but needed help figuring out which sustainability options would deliver both meaningful impact and feasible implementation.

 

About Pois Chiche

Where Middle Eastern flavours meet Belgian soil

Pois Chiche is a Brussels-based restaurant that celebrates Mediterranean flavours with a social and environmental conscience. Guided by its motto, the brand combines plant-forward cuisine, local sourcing, and a vibrant community spirit. Beyond serving delicious food, Pois Chiche aims to inspire mindful consumption, showing that eating sustainably can be joyful, inclusive, and full of flavour.

Our approach

From inspiration to prioritisation

We designed a hands-on, collaborative process to help Pois Chiche move from ideas to actionable priorities. The approach combined inspiration, structure, and alignment, ensuring that every decision balanced ambition with feasibility.

  • Inspire and explore opportunities

    We began by introducing the latest sustainability trends, market innovations, insights, and examples in the food industry. This broadened the team’s view of what “being conscious” could look like in practice and inspired them on what could be possible in the short and long term.

  • Ideate and capture intentions

    Through guided brainstorming, the team listed every potential action from sourcing improvements and menu redesigns to packaging innovation and waste reduction. This stage ensured every idea was heard and documented.

  • Define areas of impact and influence

    Using our Impact Scan methodology, we encouraged the team to set their priorities on key sustainability levers. Do they want their focus to be more on governance and employees or more towards environment, their suppliers and community?

  • Align and prioritise actions

    Together, we evaluated each idea based on two key dimensions: impact and feasibility within a matrix. This structured prioritisation helped the team identify quick wins and long-term opportunities with the highest potential.

  • Define the roadmap

    Finally, we translated the prioritised ideas into a practical roadmap, complete with timelines, ownership, and success criteria, ensuring the sustainability strategy was ready for implementation.

Our solution

A clear roadmap for conscious growth

The result was a tailored action-plan for Pois Chiche that moved beyond generic green statements into concrete initiatives aligned with their brand DNA, operational reality and customer promise.

The workshop and prioritisation process ensured each initiative had a champion, timeline and clear measurement approach, turning varied ideas into a coherent sustainability programme.

The result

A strong foundation for growth

By the end of the engagement, Pois Chiche had not only a richer and more strategic sustainability agenda, but a roadmap they could implement immediately. The team felt confident in what to tackle first, and why. They had clarity on priorities, had aligned internal and external stakeholders, and were equipped with an approach for ongoing evaluation and iteration of their sustainability actions.

Moreover, this process generated momentum, helping embed sustainability into the business culture and giving the team stories they could share with customers to reinforce the “Eat Like It Matters” brand promise.

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  • Company intros
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  • Explain our vision and approach

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